EAP Counselling

There for your people 24/7/360°

Counselling is a key strategy to achieve and maintain healthy, positive and productive work environments.

Specialist counselling offers your staff confidential, voluntary and professional support for work and personal issues either face-to-face, over the telephone, in writing, via the internet or by video conferencing. We provide our clients with 24/7/360° assistance with a guaranteed response through our freecall 1800 337 068 service.

Our personnel are highly qualified specialists across a range of disciplines ensuring resolution of your personnel's issues and concerns. Immediate family may also be able to seek support. While at no time is the employee’s name released, we do report on how many staff members are using the service and what types of general issues are being discussed in order to identify any broader trends or issues that need attention.

We know between three to eight counselling interventions achieves positive results in productivity, absenteeism, commitment, mental health issues, job satisfaction and in management of drug and alcohol misuse.

Counselling can help with managing conflict, coping with change, stress, grief, career transitions, relationship issues, gambling, alcohol/substance abuse, parenting conflict, pain, trauma, anxiety, depression and many types of emotional difficulties.

The earlier issues are detected and interventions activated, the lower the risks, costs and consequences.