Assertiveness

Making sure you and your staff understand what it means to be assertive is essential to developing an open, healthy and productive workplace. Overly passive or aggressive behaviour can lead to serious problems for individuals and teams.

Assertive people are able to confidently say what they mean or ask for what they want without feeling intimidated or offending people. It enables everyone to have their say or contribute to ideas in an equal environment. Fortunately, assertiveness is a skill that can be developed with practice.

Our four hour Assertiveness workshop is ideal for anyone looking to develop their communication skills by understanding their current behaviour and learning techniques for asserting yourself.

Gain valuable knowledge and practical skills:

• Define what assertiveness is, why it is so important and know your 'Bill of Assertive Rights'
• Discover the simple steps you can practice to become more assertive at work and in life
• Recognise various human response styles and which are most appropriate
• Learn how to negotiate workable compromises when faced with differing opinions
• Understand the benefits of becoming assertive and the consequences of being overly passive or aggressive
• Identify a range of practical techniques to enhance assertiveness in your work

To book a session or to find out more, contact us.