Peer Support Programs

Peer support programs are designed to provide early intervention into the human issues in the workplace and resolve them before they turn into a disruptive crisis.

The program works by teaching key members of your organisation how to identify and support peers in need and if necessary refer them for professional assistance. Organisations using the program have demonstrated its effectiveness with usage as high as 20%.

In one intensive day, Peer Support prepares peers for the role of identifying, understanding and supporting peers in need. Beyond teaching the key issues, it also provides opportunities to workshop specific issues relevant to your workplace and to practice techniques through role play.

Gain valuable knowledge and practical skills:

• Describe the nature and purpose of peer support programs and the peer support person
• Learn how to identify peers in need and the skills required to effectively support them
• Understand the support process from first meeting to ongoing support
• Enhance your skills in listening, building rapport, verbal responses and non-verbal communication
• Define and understand the key issues peers are faced with in their role
• Get to know yourself by sharing experiences and undertaking a self-evaluation questionnaire

To book a session or to find out more, contact us.